Unfortunately not good. - Anonymous employee Moss Employee Review

1.0
25 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Product is good. Most people are nice for the most part Could become a decent place to work in the future if they listen to feedback and make some org changes

Cons

Chaotic to say the least, feels very poorly organised. Lack of transparency on various occasions Communication is really scattered, some business updates are not clearly communicated enough by the people that should be communicating them. Very hard to get quick or even direct answers from the People team (HR). Most requests I sent just ended up being ignored. Lack of Leadership Goalposts constantly changing - which is fine in a startup environment to some extent, but it just felt like we didn't know where we were going in Moss. I worked with people at times who I felt wanted to step on others to benefit themselves (personal opinion). Benefits are awful - an L&D budget is not enough. I wasnt alone in the feeling of discontent, it's pretty widely distributed and the moral within the company wasn't good from what I experienced and they have lost a lot of decent people recently.

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Moss Response
3y
We appreciate the time and expertise you have invested at Moss, and we are sorry to learn that your experience here did not meet your expectations. Increasing workloads, ambitious targets, and ongoing changes are a reality we want to be transparent about as we grow at scale. We feel confident about our efforts across all Moss offices to instill the same level of professionalism, trust, and open communication. To name a few initiatives that aim to support transparency and feedback: our monthly All Hands meeting, company-wide quarterly OKR showcases, or our quarterly engagement surveys. That being said, there's always room for improvement. Thank you for your feedback. We wish you the best in your next ventures.

Explore other reviews about Moss

5.0
16 Aug 2024
Recommend
CEO approval
Business outlook

Pros

The company provides good benefits

Cons

Sometimes you have long hours

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Moss Response
1y
Thank you for your positive review and for being a part of our team! We're glad to hear that you appreciated the benefits we offer. We understand that there can be times when the workload requires longer hours, and we're always looking for ways to ensure a healthy work-life balance for all our employees. Your feedback helps us to continue improving, so thank you for sharing your experience. Wishing you all the best in your future endeavours! Best regards, Anastasiia Moss People Team
1.0
19 Dec 2024
Recommend
CEO approval
Business outlook

Pros

People diversity, remote work, stock options

Cons

Poor management, hire and fire strategy, very stressful enviroment

1
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Moss Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear that you valued the diversity of the team, the flexibility of remote work, and the opportunity to participate in our stock option program. Creating an inclusive and flexible work environment is important to us. We’re sorry to hear that you experienced challenges with management and felt that the environment was stressful. We recognize that our fast-paced and goal-driven approach may not suit everyone, and we are continuously working to improve how we support our teams while maintaining our focus on growth and profitability. Regarding your concerns about the "hire and fire strategy," we want to emphasize that we take hiring decisions seriously and aim to build long-term relationships with our employees. We know that achieving a balance between high performance and a supportive culture can be difficult, and your feedback is a valuable reminder of the areas we need to improve. Thank you once again for sharing your perspective. We wish you all the best in your future career and appreciate your time and efforts during your tenure at Moss. Best regards, The Moss Team
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