Pros
Moz has been an incredible place for me to learn a ton about the SaaS and SEO industry over the past 4 years, meet incredible people, and expand my professional network through conferences and professional development opportunities provided. You'll be happy at Moz if you enjoy the challenge of working without having all the answers or all the resources at your fingertips and without being told exactly what to do and how to do it. At Moz, you have the freedom to propose ideas and then execute them - you might not have all the resources you dream of - so you have to also like being creative and thinking scrappy. I have been able to see my ideas come to life and watch and learn how they perform. I've had the opportunity to lead and learn from all types of product launches and marketing campaigns as well as develop and practice new strategic skillsets like pricing and packaging. There aren't many places to get all those experiences as a marketer. The executive team is available to anyone, at any time, and truly listens. (There's a LOT to listen to so I'm sure it's tough to balance all that they take in, but I think it's a very cool, a rare thing to find in other companies.) Most people here want to solve problems together and look for collaborative ways to do so – from creative design projects to billing solutions to in-product user experience. I've had the gamut of opportunities to learn the ins and outs of a SaaS business that serves both small and enterprise customers (which is also very rare). My favorite (and unique) benefits: I love that dogs are allowed IN meeting rooms and not stuck at their owner's desk. I hear that's how it is in other offices and that makes me sad. (assuming you like dogs) Having them included throughout the day brings levity and humor to what could be contentious or mind-numbing business conversations. Professional Coaching (12 sessions/year!) is offered to ALL employees no matter their level. I have grown so much in my ability to lead during times of ambiguity, deal with difficult personalities, grow my own confidence, and more; just from this one amazing benefit. If you like solving big problems and love collaborating with other smart and creative people to do so, now is the time to join Moz. We're working on some major strategic moves in an industry that just keeps getting more competitive as the demand for SEO solutions increases every year and we're doing it with financial rigor and focus. Moz maintains the strongest brand in the SEO industry; one where people get tattoos of our Mascot! Now it's time for Moz to defend our coveted brand position in the market. If you have the business savvy and want to help solve these types of problems and work hard and scrappy with a team who's ready to do the same - Moz is the place for you.
Cons
In the past, there wasn't a big focus on making data-backed decisions. And I believe that has hurt the company's reputation from past employees who were frustrated by that lack of responsibility. I have been part of both pushing for and have now seen the company make major strides over the past 2 years to turn that around. Monthly Business Reviews keep us all on our feet to report on our business metrics and take ownership of our actions. Our BI team has also pulled off some huge milestones in connecting data points across the company and tracking success metrics. There's also been a major and much-needed shift in standards on reporting marketing initiatives. I've never seen the marketing team working so well together and with the rest of the company since Moz hired the new CMO in 2019. Sometimes it feels like there is just too much to get done - but I see that as job security; and motivator to learn how to prioritize and make strategic trade-offs. And talk about never being bored or looking at the clock! There's ALWAYS more to do.
