JUST NO - Store Staff Mud Bay Employee Review

1.0
24 Mar 2021
Recommend
CEO approval
Business outlook

Pros

halfway decent pay, but not actually. generally pretty decent at giving you your requested time off

Cons

will cut your hours & then require you to work at other stores to make up those hours IN THE MIDDLE OF A PANDEMIC! during the fires, we did not have a proper HVAC system, we were told to put coffee filters in our masks to help with the smoke. did not even offer to close the stores when our air quality was super hazardous. Mud Bay loves to preach about “diversity, equity, and inclusion,” but the way they treat their BIPOC employees, says differently. when employees offer their opinions, they are silenced. We were told to take down our BLM signage even though “mud bay stands behind that.” yeah right. Mud bay let’s their employees get verbally abused by their customers and they always take the side of the abusive customers. some of their district managers are white nationalists and one even outed me to my fellow staff. the company did not do anything to protect their employees from COVID. we see hundreds of customers everyday and they couldn’t even get us plexi glass. mud bay also made it evident that they do not care about mental health. mud bay is a dangerous place to work.

Explore other reviews about Mud Bay

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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