Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Mud Bay

      Engaged employer

      Mud Bay reviews

      Not Recommended, Don't protect employees, Allows toxic customers - Anonymous employee Mud Bay Employee Review

      1.0
      30 Aug 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Petting and interacting with animals that come into the store

      Cons

      They do not protect their employees, "Customer is always right attitude," overworked, exhausted, rascism, putting employees at risk during Covid and dangerous weather events, does not give liveable wage, gaslights employees, reprimands those who speak out against toxicity, gaslights customers acting like Mud Bay is great and employees are happy. Too much changing of management.

      avatar
      Mud Bay Response
      2y
      Thank you for taking the time to provide a review. We take accusations of retaliation, racism, and discrimination very seriously and would like the opportunity to further investigate. Please reach out to HR@mudbay.com to provide more details.

      Explore other reviews about Mud Bay

      5.0
      4 Jun 2026
      Truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company. Very friendly and professional. Treat you like a family.

      Cons

      Your work night shift. So if that’s not your thing you won’t like it.

      3.0
      10 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

      Cons

      Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Mud Bay jobs | Mud Bay salaries | Mud Bay benefits | Mud Bay interviews
      Mud Bay reviewsMud Bay review