Dysfunctional corporate environment at HQ. - Anonymous employee Mud Bay Employee Review

1.0
2 May 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- You are guaranteed to work with animal lovers. - The employee discount is awesome. - You can bring your pets to work as long as they are well-behaved. - Small business = opportunities to learn things you might never have gotten to touch in a larger corporation.

Cons

- Expectations are a constantly moving target. - Pay is nowhere near industry averages. - Dysfunctional communication starting with upper management and trickling down.

Explore other reviews about Mud Bay

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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