Glorified and Overrated - Apac MuleSoft Employee Review

1.0
29 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Good products and smart people.

Cons

1. Brainwashing of Sales culture. 2. Some individuals have no idea of what are Software, Project Management or just Management. It is very scary! 3. Salaries are just in the average. People think that they are really good. Sorry, they aren’t. 4. Not many benefits. Sorry again, I don’t think that “PC or Mac” or “Annual Meetup” are benefits. 5. Brainwashing part II, MuleSoft “has” its core values: - "Be fearless", BUT speaking up and feedback were provided but the management simply ignore them. - "Own it", BUT I can see that the only people who "own it" are always the same. A lot of issues are created internally by MuleSoft (not even the Customers or prospects) and some of the others are fixing it. - "Make it awesome", yes, the technical folks are trying to make it awesome BUT nobody really care about it. - "Be a good human", the workplace was previously great and is now very unpleasant. Some people (fortunately few) are assertive and are not listening to the others. 6. Hiring process can be complex and long. A lot of good candidates realize that it is not worth it and drop during the process Finally, I have seen a lot smart techie people leaving. A Technology company without these folks is an empty shell.

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MuleSoft Response
8y
This was extremely tough to read, as our goal is that every person feels challenged and supported. It seems like there is a disconnect with our core values, which are the foundation of who we hire and what we strive to be. I wonder how there can be such a mismatch, and while you mention that you provided feedback to leadership, I would urge you to come find me and let’s talk through what has brought you down so much. I have utmost confidence and pride in the team we have built in Sydney—our latest engagement survey shows that Muleys 21:1 would recommend MuleSoft as a great place to work—but I understand that there are exceptions. I hope you’ll find the time to connect with me in person. Regards Will

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CEO approval
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Pros

Good benefits, smart people, cool events

Cons

Promotion cycle makes growth a challenge

3.0
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Recommend
CEO approval
Business outlook

Pros

If you have great Core AEs, you get to do the fun part of sales which is selling. The product is good and we are constantly evolving our product. Salesforce install base and name recognition helps get you a lot of at bats.

Cons

SMB culture can be draining. There is less emphasis on being a strategic product expert and more on volume based selling. This may be where the business needs to go, but logging every minute of your day, being a great co prime, and functioning as a BDR is tough. There are also a lot of stellar performers and others on the exact same team who may have closed nothing.

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