Great place, but buckle up and take your vitamins! - Senior Customer Success Manager MuleSoft Employee Review

5.0
3 Feb 2020
Recommend
CEO approval
Business outlook

Pros

- Excellent potential to make a lot of money for top performers - Market opportunity is growing by the minute - Incredible culture (despite Salesforce acquisition) - Even better people; hands down the smartest, most driven, and best tech workforce - No hint of politics or hidden agendas; everybody just does what it takes

Cons

- Salesforce acquisition has induced bureaucracy and decision lag - Culture is evolving towards the rest of Salesforce - Incredibly complex and complicated technology - Some weak benefits when compared to other top-tier tech companies

Explore other reviews about MuleSoft

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, smart people, cool events

Cons

Promotion cycle makes growth a challenge

3.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

If you have great Core AEs, you get to do the fun part of sales which is selling. The product is good and we are constantly evolving our product. Salesforce install base and name recognition helps get you a lot of at bats.

Cons

SMB culture can be draining. There is less emphasis on being a strategic product expert and more on volume based selling. This may be where the business needs to go, but logging every minute of your day, being a great co prime, and functioning as a BDR is tough. There are also a lot of stellar performers and others on the exact same team who may have closed nothing.

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