Pros
The best thing about national general is getting your foot in the door to earn experience as a claims adjuster. The workload is heavy and you are often gaslighted on why you didn’t complete tons of claims when in reality they do not create an efficient system for you to succeed to the capacity that they want you to not to say that it is unattainable. In order to achieve high closing numbers you have to work more than 8 hours a day and on saturdays at least until you are very skilled. The work is centered on quantity rather than quality, as long as you close lots of files you are praised if not then prepare to be belittled and demeaned by managers. There are still great people that work for this company and help the organization to be tolerable. All in all I am grateful to have had the opportunity to have worked here it can be a good stepping stone and teach you many things.
Cons
-poor managers -unrealistic expectations -no work life balance -inefficient systems -false promises -micromanagement