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National General Insurance

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Terrible place to work - Auto Liability Adjuster National General Insurance Employee Review

1.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay. Not amazing, but good for the area I live in.

Cons

Management - terrible, no one is on the same page, but they still micromanage every little thing. No consistency between teams or managers at all. Stability - None. I was shifted between 9 different managers under 2 different regionals with generally little to no warning and because of the lack of consistency it was nearly impossible to keep up because my job and the requirements to do it changed so drastically each time. Work/life balance - impossible. If you want to meet the ridiculous metrics and targets that they have in place, be prepared to work 60-70 hours a week for no extra money. Culture - unless you are some manager’s favorite, be prepared to be ignored and marginalized daily. They talk a big game about inclusion and support, but ignore you when you need something. I have emailed (because that’s the only way to communicate) HR at least 6 times requesting accommodation and have received zero responses. Benefits - are available, but for basic benefits for me and 1 child, is over 10% of my paycheck. Customer care - terrible. They only care about the bottom line, and every procedure and metric is about money. They couldn’t care less about their customers or their employees.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

3.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pay was good and benefits were good. Teamwork is definitely a plus. I found most team members to be extremely helpful. There is definitely a system to help you learn if you can find the time.

Cons

The company says it will listen to complaints without repercussions, but I didn't find that to be the case. Too many metrics to meet which causes you to fall behind. No room for advancement if the supervisor doesn't like you or if the team is short members. No consistency from team to team.

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