2.0
16 Jul 2025
Former employee, more than 1 year
Winston-Salem, NC
Recommend
CEO approval
Business outlook
Pros
Good pay and training for the most part. Mid-level Management tries their best to make it a great place to work but upper management's metrics and expectations keep it from being a great place to work.
Cons
More work than any one person can do. Metrics that are next to impossible to meet. NO work life balance whatsoever! When you are not working, you are constantly worrying about what the next day will hold. You are constantly yelled at by customers, agents, and claims vendors.