Good and Bad - Travel Specialist Navan Employee Review

4.0
2 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Salary, unique, food and breakroom

Cons

Schedule, no flexibility for parents.

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Navan Response
6y
Thanks for your review. Scheduling can be a challenge when providing 24/7 support to our customers, but we are always working to foster a positive employee experience and we are grateful for your feedback. We love our TripParents and make sure to provide time for bonding and offer flexibility to support them. All new parents at TripActions that have been with the company for 6 months or longer are eligible for 12 weeks of paid parental leave. If you would like more information about the benefit, or want to provide more candid feedback, please be sure to connect with your manager or with a member of the People Team who can assist in answering your questions. Thanks again!

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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