Would no recommend - CSM Navan Employee Review

1.0
22 May 2020
Recommend
CEO approval
Business outlook

Pros

The co workers were great. When I started the atmosphere was great. Benefits were good.

Cons

In 2020 everything changed. Leadership no longer cares about the customer or the employees. Leadership also does not have any Industry knowledge and does not value or appreciate the industry. The work day is 10-12 hrs and weekends. No work life balance at all.

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Navan Response
6y
Thank you for your feedback. Our people and focus on our customers has been integral to our success as a business. We continue to invest in our customer success team and systems to meet the needs of our customers and our partners. I’m pleased with the progress we are making but there is always more work to do. I am sorry for the experience you had and I wish we had the opportunity to sit down and discuss further when you were still here. Please know that my door is open if you’re willing and interested in sharing more feedback with me. I wish you the best of luck in your future endeavors.

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast paced, plenty of room and opportunity to grow. Very good starting pay and ability to earn bonuses. Many remote work options. Strong culture and supportive leadership, with fun company events (like the Christmas party) that help people feel connected, even for the many remote employees.

Cons

The pre‑hire assessment is very strict and pass/fail. I’ve referred strong, experienced candidates who I know are good workers, but they did not pass the test and were not given the opportunity to move forward. It feels like the process may screen out some high‑potential talent who could otherwise thrive here.

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