"The Product Sells Itself" - Famous Last Words - General Navan Employee Review

1.0
14 Jan 2021
Recommend
CEO approval
Business outlook

Pros

I wish I could present a more balanced view...but the pros are just overwhelmed by all the cons...

Cons

There are so many...it's hard to know where to start. But when the culture is that toxic, leadership that poor, priorities so scrambled, employee satisfaction so low (just look at the other reviews)...someone needs to take accountability. Rather than the CEO saying "if you don't like it just leave" (yes this is said over and over again), maybe it's time for HIM to go. Just look at the rest of the "leadership" team, and I use that term loosely, and you'll see no one stands up to him, and they have all adapted his philosophy - "the product sells itself". And if it's not being sold, or there isn't enough demand, or it's too hard to adopt, or support is subpar, it MUST be the fault of the front line team - the people who actually do the work and face real life issues. The pathetic part is that the leaders of these functions don't stand up to the CEO. Who knows why these supposed senior and successful leaders don't stand up (maybe because they have been given huge compensation packages). And it would be different if this level of micromanagement and scrutiny was ACTUALLY effective - but it's not. It's all about putting up a show, politics, and unproductive activity - and not about results and outcomes. At what point does the accountability fall on the CEO? How many more glassdoor reviews have to be written before you stop pointing the finger at everyone else?

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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