Not a great experience - Seasonal Coffee Specialist Nespresso Employee Review

2.0
14 Jan 2021
Recommend
CEO approval
Business outlook

Pros

I really liked the people I worked with, and the managers were very nice and chill.

Cons

The company itself was not prepared for the influx of holiday season orders, even though they had hired on an additional 60ish workers for the holiday season. The training was not adequate and the policies set in place for order errors and shipping caused many customers to be very upset.

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Nespresso Response
5y
Dear Colleague, Thank you for your feedback. We appreciate the pros of your experience relative to your people and manager interactions. On the opportunity side, you shared your experience with the recent holiday period and your concerns around preparation not being great for you. Planning for the seasonal period is always such a challenge for any retailer including us. We strive to be well prepared for the volume and with the necessary training. I will share your feedback with the appropriate US team, and we will definitely look for any opportunities to improve. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
4w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
3d
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We will take your feedback into consideration as we continue to enhance our workplace and support a positive employee experience. We wish you all the best in your future endeavors. Thank you.
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