Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 183 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 136 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Great Team and Product" ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 151 reviews)); "no work life balance concidered" ((in 44 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso redundancy and their outlook for job security at Nespresso in 2026.

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Nespresso

Nespresso Reviews

3.8

74% would recommend to a friend

(1,875 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.7

Culture and values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

29 Jun 2026

Good work-life balance, but average pay

Team leader

Recommend

CEO approval

Business outlook

Pros

Work Life balance Coffee knowledge Big organization

Cons

Pay is average. Only quarterly bonus

Nespresso Response

14h

Hello, Thank you for sharing your insights with us. It is a pleasure to know that you recognise our efforts to ensure our employees have a healthy work-life balance and many opportunities for learning and development. Regarding the drawbacks you indicated, we understand the importance of providing our people with a satisfactory salary. At Nespresso, we regularly review our compensation structure to ensure that it remains competitive within the market. Your feedback is valuable to us, as we constantly seek to improve. It will be shared with the responsible team. You are also always welcome to reach out to your former local HR team with any additional details. Wishing you much success in your new endeavors. Thank you.

3.0

25 Jun 2026

Nice coworkers in an organized but boring workplace

Senior boutique specialist

Recommend

CEO approval

Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

4.0

23 Jun 2026

Supportive sales team, but promotion paths are limited

Sales

Recommend

CEO approval

Business outlook

Pros

Very good sales team. Managers were so helpful

Cons

Promotion can be challenging and training may not feel adequate

Nespresso Response

14h

Hello, Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed working with your colleagues and found your managers to be supportive. Creating a collaborative and positive work environment is something we value greatly at Nespresso. We also appreciate your candid feedback regarding career progression and training opportunities. Supporting our employees' growth and development is a priority for us, and we continuously work to strengthen our learning programs and provide opportunities for employees to build their skills and advance their careers. Your feedback is much appreciated, as it helps us improve. We will pass it to the responsible team, but you’re always welcome to share more details with your former HR team. We wish you much success in new endeavors. Thank you.

Viewing 1 - 3 of 1,875 Reviews

Jobs at Nespresso

Coffee Specialist (Retail), Nespresso SG