Nespresso Team Leader reviews

3.6

97% would recommend to a friend

(53 total reviews)
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Alfonso Gonzalez Loeschen

100% approve of CEO

68% positive business outlook

Team Leader employees have rated Nespresso with 3.6 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Team Leader professionals have a good working experience there. Nespresso is rated in line with the average (within 1 standard deviation) by Team Leader professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

53 reviews
3.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Coffee credit Free coffee machine

Cons

Assistant managers, store managers... regional managers didn't know what they were doing.

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Nespresso Response
7mo
Hello, Thank you for sharing your insights with us. Even though we are glad to know that you appreciated different perks we provide our people with, such as free coffee, it's unfortunate to read the cons you brought to our attention. At Nespresso, we invest a lot in our leaders and employees' development so that everyone can work together well. It is especially important to us to make sure that our people are respected and supported on every level. Your review is much appreciated, as it helps us improve. We will make sure to pass your feedback to the respective team, but you’re always welcome to reach out to your former local HR with more details. Wishing you well in your new endeavors. Thank you.
3.0
6 Aug 2025

Great job

Recommend
CEO approval
Business outlook

Pros

I think overall it is a good job with good benefits. Especially considering that it does not require much qualifications. Gets a bit hectic during holiday season

Cons

Other team leaders are often not doing their jobs and it may put more work on you

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Nespresso Response
9mo
Hello, Thank you for taking the time to share your experience at Nespresso. We are pleased to hear that you valued the Total Rewards compensation package and the benefits associated with your role. We recognise that certain periods, such as the holiday season, can be particularly demanding. At Nespresso, we remain committed to fostering a supportive and collaborative environment where workloads are balanced and team members are empowered to thrive. Your observations regarding team dynamics are appreciated and will be shared with the relevant teams as part of our ongoing efforts to continuously enhance the employee experience. We also encourage you to reach out to your former HR team to discuss your concerns in more detail. We wish you success in your future endeavours. Thank you
4.0
23 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Bonuses, paid holidays, motivating team

Cons

The stores don’t get enough hours to bring people in when there’s call outs

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide your feedback. It is a pleasure to know that you are satisfied with the different bonuses and benefits we provide our employees with. At Nespresso, we always strive to foster an environment where everyone is motivated to succeed, and we are happy that you like your team. We understand that you are not satisfied with some elements of your working experience. Given that our people are our top priority, we are constantly striving to create a healthy work environment. We also work diligently to ensure that our team members have comfortable working hours that meet their needs. This feedback is important to us as we are constantly looking to improve. We would like to hear more from you to look into your concerns. Please feel free to contact your local HR or management team. Wishing you continued success at Nespresso. Thank you.
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Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.