28 Jun 2022
Nespresso Response
3yDear Coffee Specialist,
I appreciate you taking the time to share your feedback. We are proud to offer our employees competitive compensation and a benefits package with excellent perks, like free coffee and machines. As you articulated, coffee is the heart of our business, and we take its quality extremely seriously. I’m glad to hear in this role, you’ve been able to expand your coffee knowledge – there is so much to learn! To your point on our systems, we are constantly working to improve our technology across our global network, including our POS system, Nessoft, as well as other backend Supply Chain systems to help ease the strain businesses like ours are facing on a macroeconomic scale when it comes to supply chain. As for Vertuo, our team has been laser focused on testing our machines to ensure they meet the highest standards. Please reach out to me directly if you would like to discuss further.
Sincerely,
Alfonso Gonzalez
CEO, Nespresso North America