Cold Managers, Hot Coffee - Boutique Coffee Specialist Nespresso Employee Review

1.0
26 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Good salary, co-workers make or break the experience

Cons

huge disparity between quality of management boutique-to-boutique. The store I was at had the most unprofessional manager I've ever run into, poor handling of rosters, customer interactions and stock control. You're trained and expected to have a high level of knowledge regarding the coffee industry, yet you're treated very much like a cog in the machine when it comes to the day-to-day.

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Nespresso Response
3y
Hello, Thank you for taking the time to share your experience with us. We are sorry to hear about disparities in management quality, store operations and professional relationships at the boutique you worked at. At Nespresso, we believe that every employee deserves to feel respected and supported by the team to make a meaningful impact within the organization. Additionally, we invest in our people to ensure that our training and development programs provide the knowledge and skills necessary to succeed in the coffee industry. If you want to share more feedback with us, please feel free to contact your former local HR team. We wish you much success with your future endeavors. Thank you.

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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