it was aight - Part Time Sales Associate Nespresso Employee Review

2.0
15 Apr 2023
Recommend
CEO approval
Business outlook

Pros

paid training required for two days to gain a better understanding of the product and capsule

Cons

the manager who works at vivocity kept giving me an attitude for no reason although I was fulfilling my job. After I finished my shift, she suddenly called me out and tested my "coffee knowledge" on a specific capsule. When I answered her (origin, aromatic note and intensity), she was giving me some nonsense, telling me that I should be expected to know the background stories of the capsule. She then continued by giving me unrealistic expectations that I should be able to sell at least 3 machines on my next shift smh.

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Nespresso Response
3y
Hello Colleague, Thank you for taking the time to share your experience with us. We appreciate your positive feedback, and we are glad that the training helped you gain a better understanding of our products. However, we are sorry to hear about your negative experience with one of our managers. At Nespresso, we strive to provide an inclusive work environment by developing leadership policies built on trust and respect among the other. We apologize for any stress or discomfort this experience may have caused you. Please reach out to your Line Manager or HR team to discuss your concerns and provide additional information, so we can take appropriate action. We wish you well and thank you for bringing this to our attention.

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5.0
5 Jun 2026
Recommend
CEO approval
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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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