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      NiCE

      Engaged employer

      NiCE reviews

      Stay away! - Anonymous employee NiCE Employee Review

      1.0
      11 Nov 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Free coffee in the office, limited snacks.

      Cons

      Don’t believe the positive reviews — this company is poorly managed and stressful to work for. Managers blame others instead of taking responsibility, and there’s heavy micromanagement. some people get very little work while others are overloaded and blamed when they can’t keep up. Benefits are terrible, health insurance is the worst I’ve ever seen. Taking PTO is difficult. There’s little to no process, which makes teamwork chaotic.In-office days are stressful and unpleasant due to the toxic atmosphere .

      avatar
      NiCE Response
      6mo
      At NiCE, we’re committed to investing in our people by fostering a positive culture and offering excellent benefits. Our employee surveys consistently reflect great satisfaction with the work culture, leadership, and strategy. Recent updates such as enhancements to the NiCE-FLEX hybrid model and the introduction of the Employee Stock Purchase Plan (ESPP) are designed to ensure every employee feels supported. If you’d like to learn more or have questions, we encourage you to revisit our benefits communication or connect with your HR business partner. Your well-being matters to us, and we wish you the best in your career journey with us.

      Explore other reviews about NiCE

      5.0
      16 Apr 2026
      Lead technical account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

      Cons

      As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

      avatar
      NiCE Response
      1mo
      Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
      3.0
      9 Jun 2026
      Director, sales management
      Recommend
      CEO approval
      Business outlook

      Pros

      The product itself is strong, and the market position of the company opens doors

      Cons

      High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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