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      NiCE

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      NiCE reviews

      Ask to review comp plan before joining - Account Executive NiCE Employee Review

      2.0
      8 Jan 2025
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great solutions, great training. If you work for the right leadership and have the right accounts, you can be successful and make a lot of money. A true enterprise selling role, that I gained immense learning from in my time here.

      Cons

      High turnover - most don't last 2 years. 20-30% of individuals hit quota. Salesforce data is manually entered by other AE's, so territories are built blindly. The comp plan is extremely complicated, it takes a 20 slide PowerPoint for leadership to explain how on 1 slide they will comp you on a deal, and 19 slides of ways you won't get comp'd on a deal. You won't find out until weeks after closing a deal if you get full credit for a deal, which is stressful if you're close to end of year. Don't bother working existing accounts, you want only net new logos to have a chance at hitting the incentives that will get you to your quota. Dig deeper into customer references for AI products; there will be plenty of references for CCaaS but there are many clients who have recently agreed to publish a win story but are having difficulties deploying today.

      avatar
      NiCE Response
      1y
      At NICE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated as you mentioned.

      Explore other reviews about NiCE

      5.0
      23 Jun 2026
      Senior director, product management
      Recommend
      CEO approval
      Business outlook

      Pros

      Position in the market forces the company to evaluate emerging technologies early and often. This creates a great opportunity to build expertise in revolutionary technologies. Unlike many large corporations, NiCE offers an opportunity to learn and participate in areas outside of your immediate job description.

      Cons

      Diversity of long tenured employees dating back to time as startup and recent employees joining from large enterprises can lead to differences in opinion on internal process transformation. This is manageable, but requires internal selling.

      5.0
      23 Jun 2026
      Director of marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

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