It's a Great Stepping Stone into Fashion - Sales Associate Nordstrom Employee Review

4.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great Pay during the holidays, friendly work environment (depending on your department). Lack of structure means you can have a little more freedom how you manage your client book. Freedom to make decisions "using good judgement"

Cons

Poor work life balance, missing a day could mean a huge hit to your pay period (commission pay out). Managers do not get compensated fairly. Try to become a top seller instead of a manager. Get used to working every weekend. Get used to bs return policy. Get used to using your personal phone to text customers/clients even on days off.

Explore other reviews about Nordstrom

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay in retail and good discount,

Cons

4 days in office and slow reporting.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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