Amazing place but completely underpaid. - Department Manager Nordstrom Employee Review

4.0
18 Aug 2011
Recommend
CEO approval
Business outlook

Pros

you can't beat the culture. great colleagues. open communication on all levels. amazing product. great training sets.

Cons

for management. the amount of time and work put into some departments is ridiculous with not adequate pay support with stock help is a joke. too many processes!!!! at my store support managers are more supported than selling managers (i'm one of the top departments in my store and in my region) we're only paid on 86.5 hours a pay period but usually work about 100+ hours salary so we get no overtime.

Explore other reviews about Nordstrom

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay in retail and good discount,

Cons

4 days in office and slow reporting.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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