Good, Bad, and The Ugly; looks great on resume. - Anonymous employee Nordstrom Employee Review

4.0
5 Apr 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

As a sales associate, you have the option of making as much money as you want because your salary is purely commission-based. If you're a hustler and you like working with customers, you can do very well. The more volume you sell consistently, you have many options to move up with the company. I had great experiences working with customers, and made some great relationships on a first-name basis. I made decent money as a college student working part-time for a C store with less product. As a visual merchandiser, it is one of the most fun jobs I have ever experienced. You work, for the most part, independently, so you have to be self-motivated to finish the daily jobs within expectations. It's creative, but you have to always remember who the customer is per department. Your attire is also fashionable but comfortable.

Cons

As a sales associate, watch out for conniving, manipulative, brown-nosing, ethically-challenged persons who steal sales. It's incredibly frustrating to not be able to trust everyone you work with, and then not have upper-level management or h.r. appropriately handle incidences of stolen sales, with proof! If the store manager is proactive, intelligent, supportive, and direct, then Nordstrom is great. Otherwise, not so much. As a visual merchandiser, just be proactive in asking a lot of questions and bring a great amount of construction skills, like painting, working with tools, and experience synonymous with window display and set-up.

Explore other reviews about Nordstrom

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay in retail and good discount,

Cons

4 days in office and slow reporting.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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