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Optimal Solicitors

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Steer clear - Conveyancing Assistant Optimal Solicitors Employee Review

1.0
20 Oct 2021
Recommend
CEO approval
Business outlook

Pros

remote working COULD be seen as a positive

Cons

- Appalling treatment of staff (this will become hostile when they lay you off without pay to ensure the Director’s pockets are lined- even demanding money for equipment such as used old headsets which were returned) - Quality of work not in line with SRA or CQS regulation leading to multiple complaints which the junior staff WILL take the brunt of - Lack of organisation planning and structure - HR don’t have a clue what’s going on - Unbothered attitude from everyone below a certain level of seniority as the salary is shockingly low

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Optimal Solicitors Response
4y
Thank you for taking the time to leave a review. COVID has been a very difficult time and as a result, it was necessary to lay off a small number of staff. We're really sorry we needed to take this action and for the impact this has on both those immediately effected and the wider teams. The last two years has been like no other that the business has encountered and we have been forced to make some really difficult decisions to adapt our structure. We worked hard to ensure the process was fair, respectful and in line with our contractual obligations.

Explore other reviews about Optimal Solicitors

5.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A company that truly understands and advocates for a work life balance together with a supportive management structure that wants to invest in their staff. Remote working is encouraged but also for those who want to attend the office it is made available. Really helpful HR and IT departments together with open and available management make this a wonderfully rewarding place to work.

Cons

With remote working sometimes it is more difficult to get to know everyone in the business, a few more joint office days would be good

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

I have worked at Optimal Solicitors for over a year now. I have been provided with training when requested, and receive support when required. There has been many opportunities for learning more within the role. The work environment is professional and provides a positive culture for work-life balance. The company makes a genuine effort to unite employees through team activities, outings and charity events.

Cons

I can't think of any cons.

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