It is what you make it - Sales Development Representative (SDR) Optimizely Employee Review

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You get what you give! I came into this job with virtually no sales experience (had worked somewhat related jobs like customer support/retail etc) and was pleasantly surprised at how quickly I was able to make great money. It's no exaggeration to say my life changed overnight. I've only worked here 1 year and have already been promoted 3 times (twice within the SDR role, and now officially promoted out of seat to AE). Several of my peers have been promoted, a couple even cross-functionally. I know this is an area that hasn't always been stellar, but leadership is showing an active effort to promote internally this year - in just this month alone 4 of us SDRs were promoted out of seat. Some people who've left the company and complained have turned down opportunities to grow or take on more responsibility because they were "lame" or not good enough - when in reality showing a growth mindset and doing those tasks is exactly what grabs leadership's attention and takes you to the big leagues everyone claims they're trying to get to. I think that there is plenty of opportunity if you seek it and try to pave your path. I was also fortunate to have a very chill manager who supported me the exact amount I needed. Very grateful for my time as an SDR here. - Great earning potential (SDRs consistently doubling and some even tripling their base pay)* - Hybrid schedule (3x in office, 2x WFH) - Good benefits available (3 healthcare tiers available in this role at varying costs) - Relaxed vacation/PTO policy (especially if you are hitting your numbers) - Approachable management - Great office culture (SDRs in Austin TX are genuinely friends outside of work) - Open line of communication across Teams channels; colleagues always willing to assist and even mentor you - Ability to go to President's (Achievers) Club - Consistent "spiffs" (opportunities to make extra cash through friendly competition) > boosts morale and desire to achieve - Annual sales kickoff "bootcamp" in Europe - A few fun holiday parties / team events per year - Overall fun company to work for with friendly people in every department

Cons

- *As expected in sales, quotas subject to change when consistently overachieved across the group - Having a more defined career path would boost morale (I still think being proactive and making an effort to reach out and ask for help is key, but some people would prefer to have a laid-out plan or guide of some sort) - Base pay for sales roles here could be better when compared to others in the market

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Optimizely Response
4mo
Thank you for taking the time to share such a thoughtful and detailed review—and congratulations on your growth and promotion journey! We’re especially glad to hear that Optimizely provided a space where someone new to sales could ramp quickly, earn competitively, and progress based on effort and mindset. Internal mobility, learning through ownership, and recognizing those who step up are areas we’ve been intentionally investing in, and it’s great to see that reflected in your experience and in the SDR team overall. We also appreciate the candid feedback around career path clarity and base compensation. These are active areas of discussion as we continue refining our SDR framework and ensuring transparency around progression and expectations. Thank you for your contributions, your growth mindset, and for being such a positive part of the culture. We’re excited to see what’s next for you at Optimizely.

Explore other reviews about Optimizely

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great job on enabling us on AI

Cons

No issues at the moment.

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Optimizely Response
4w
We truly appreciate your feedback and your commitment over the past year. At Optimizely, we are committed to being an AI-first company, and a huge part of that is ensuring our team has the tools and training needed to succeed. Hearing that you feel well-enabled on our AI initiatives is a strong validation of that effort. Thank you for your hard work!
2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

- Active customer base - Modern product - Opportunity for leadership exposure

Cons

- Dismissive promotion culture - Pay is mediocre; employees with more senior titles making the same as less senior employees - Poor career advancement and recognition - Lack of career guidance, support, and proper feedback - “Pull your socks up” mentality with little clarity into promotion opportunity - “You should be grateful to work here” culture

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