Not Great - Home Advisor Own Up Employee Review

1.0
10 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Nice people, helpful folks. Cool product that strives to do great things in a not so transparent industry.

Cons

Got hired back in February and had to pass the NMLS test in order to get started. I did so, which was very stressful. The first month of onboarding was nice, there were presentations and tranings to help get up to speed, but then April hit and everything went downhill. There was minimal communication from management about what the next steps to getting on the phones were and it just seemed like any and all plans that were in place were thrown to the wayside. I understand business's needs change with the market, but it seems like the headcount projections were botched. Got laid off under three months after I started. Its tech, its business, it happens, but its still a terrible look for OwnUp and I can't honestly say I have great things to say about them if the company gets brought up in conversation. Just a bad taste in my mouth. I can imagine the morale of existing Home Advisors is shot after this.

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Own Up Response
4y
Thank you for sharing your feedback with us. We appreciate knowing you value our product and mission and that you enjoyed the culture and community at Own Up. To clarify, passing the SAFE MLO exam is an industry requirement and necessary to perform the role of Home Advisor at Own Up. However, we understand how challenging the exam can be and do our best to support all of our candidates during the process. Own Up strives for transparent and ongoing communication. When our business needs did change, significant consideration and appropriate time was taken in the decision making process to ensure that we provided those affected with clarity and next steps. We are sincerely disappointed that the difficult business decisions we were forced to make negatively impacted you personally and professionally. We could not have foreseen the significant shifts in the mortgage industry and the housing market in the last several months, which unfortunately forced us to reduce the size of our Sales team. Considering our values, we would not want to keep someone in a new role who would not have a fair chance of success due to market conditions. We greatly appreciate your contributions and wish you all the best.

Explore other reviews about Own Up

5.0
7 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Great team that works together for a common mission of making sure nobody overpays on their mortgage. We are able to educate and empower the typical homebuyer to shop their mortgage options and take advantage of an incredible lender network. Our VP of Sales works very hard to onboard lenders throughout the US to make sure we are best priced and able to deliver on our mission. The whole team is always focused on improving their efficiency and helping more clients.

Cons

Real estate market is challenging with the current rising rate environment and a shortage of inventory in the market. But it allows you to get creative and adapt to sharpen your skills.

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

This a remote position working from home 100% of the time.

Cons

Low starting pay but there is commissions as well.

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