Loan Officer at PennyMac - Loan Officer PENNYMAC Employee Review

5.0
11 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Heavy amount of warm inbound leads every day that come straight from a very large portfolio of current customers. There are so many leads it's almost a problem trying to deal with them all. I have not made one cold call in my career here. Compensation is strong with most loan officers making well over 6 figures. Top guys can make $200k+/yr. They promote almost exclusively from within the company if you are looking for career advancement.

Cons

Call center environment with heavy focus on metrics. Systems are sluggish and the technology needs some love. Work/life balance can be tough sometimes with long hours.

Explore other reviews about PENNYMAC

5.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Amazing people and great culture

Cons

My drive to work is long but its is a great place to work so it is worth the drive.

avatar
PENNYMAC Response
6mo
Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. Our company values open communication, and we take your advice seriously. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback, and we look forward to continuing to learn and grow with you.
1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good team and good cafeteria

Cons

-micromanagement heaven -you want a promotion? Too bad a DEI hire from outside the company is going to take it instead -they love pulling the rug from under you with a new comp plan “to match industry standards”. -they treat their processors like they’re kids in a sweat shop so the processors have no incentive to care about your file (they give them peanuts as a quarterly bonus) -they have RCT spies to watch everything you do and snitch to your manager/ set your lunches / decide if your time is approved -they act like it’s the best place to work but it’s absolutely not

See reviews by: Helpful|Rating|Date|All