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      PENNYMAC

      Engaged employer

      PENNYMAC reviews

      Profit over people - Financial Advisor PENNYMAC Employee Review

      1.0
      31 Aug 2023
      Financial advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Paycheck Job security Co-workers Paid Time Off (when you're not forced to use it for regional emergencies)

      Cons

      With a hurricane approaching, I was shocked that my employer expected, if not demanded, that I come into the office or use Paid Time Off. The local government issued mandatory emergency evacuations and told people to stay home. The US government suspended mail service. Bridges in the Tampa Bay area were closed to traffic, as well as city streets. Yet Pennymac told us to ignore these orders and come into the office. We are constantly told how important employees are, but we only seem to matter when we're closing loans, not when you and your family's safety is on the line. People forced to come into the officer found elevators out of service for "safety" reasons. We've been told repeatedly to go online and vote for Pennymac as a "best place to work" but a best place to work doesn't prioritize loan processing over human lives during a hurricane.

      avatar
      PENNYMAC Response
      2y
      We are sorry to hear about your experience in our workplace. We appreciate you sharing your feedback and assure you that it is always our intention to create a work environment where our employees feel valued. Employee safety, security and well-being are top priorities for us. We are also very mindful of making sure we balance the needs of all, which is why we were carefully monitoring the progress of Hurricane Idalia and sent regular updates to employees and managers regarding any impacts to the Tampa site, as well as steps to take if employees were affected by adverse travel conditions, school closures or other circumstances that would preclude them from coming into the office or working remotely for the day. If you had a specific situation that was not aligned with this approach, please reach out to employee relations at : employeerelations@pennymac.com to discuss.

      Explore other reviews about PENNYMAC

      5.0
      23 Feb 2026
      Anonymous contractor
      Recommend
      CEO approval
      Business outlook

      Pros

      good opportunity and meeting good people

      Cons

      nothing is there to say

      avatar
      PENNYMAC Response
      4mo
      Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. Thank you for being a part of our team and we look forward to continuing our positive working relationship with you.
      2.0
      17 Jun 2026
      Home loan specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Training was always provided and you were never rushed to learn. Snacks were given on a daily basis. You had a Penny Pantry in the building that offered free coffee/Soda and a variety of food selections at a resonable price.

      Cons

      Low paying position at $22.00 an hour to start with no increases. The department couldnt find other Loan Specialist for the longest time and then increased the position to $27.oo an hour in an effort to attract more people. Four of the employees that were already there for a few years in the department were allowed to work remotely on Thursdays and Fridays, every new Employee had to work on site. Bonus was paid a month and a week after the quarter, so March's bonus was given to you on May 7! Human Resources lied and was extremely unprofessional, when challenged they offered no response or made up false information. My recommendation after being rehired and resigned, is to run in the opposite direction, and dont look back.

      avatar
      PENNYMAC Response
      1w
      Thank you for taking the time to share your review of your experience with us. We appreciate your candid perspective, and we're glad to hear you found value in our training programs and appreciated our daily office surroundings and pantry resources. We completely understand that compensation, benefit costs, and clear policy transparency are top priorities. We hear your frustrations regarding how starting pay adjustments, localized remote schedules, and incentive timelines can impact the day-to-day experience. We constantly review our compensation structures and internal procedures to ensure fairness, remaining competitive in the market while balancing our overall team dynamics. Regarding your feedback on our communication, we take your comments very seriously. Our company deeply values open communication, and it is never our intention to create an environment where an employee feels unheard or unsupported. We are continuously evaluating ourselves to learn from our employees' experiences and improve our management practices. Even if we cannot change the past, we are genuinely driven to influence the future. Because you have the unique perspective of having spent time with us across multiple tenures, we invite you to reach out directly to our corporate human resources team at employeerelations@pennymac.com. We want to listen carefully to your feedback and ensure your specific insights are thoroughly noted as part of our continuous improvement strategy. We value your time with the team, and we wish you the very best in your future endeavors.
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