Toxic work environment - Mortgage Loan Processor PENNYMAC Employee Review

1.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Large footprint in the mortgage industry

Cons

Toxic management Poor processing format Employees are a disposable commodity

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PENNYMAC Response
10mo
We appreciate your honest feedback regarding your experience as a loan officer at Pennymac. We are disappointed to hear that we did not meet your expectations and that you had such a negative experience while working with us. Overall, we appreciate your feedback and are eager to learn from it to improve our company. We wish you all the best in your future endeavors and hope that you find a workplace that meets your expectations.

Explore other reviews about PENNYMAC

5.0
31 Aug 2025
Recommend
CEO approval
Business outlook

Pros

good management fun environment room to excel

Cons

pay was very low for current market

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PENNYMAC Response
8mo
Thank you for taking the time to provide your feedback on your experience. We appreciate your willingness to share your thoughts and concerns. We constantly review our compensation packages to ensure they remain competitive within the industry. However, we will take your feedback into consideration and evaluate any potential adjustments that may be necessary. Your feedback is valuable to us as we strive to create a positive and rewarding work environment for all our employees. If you have any further suggestions or concerns, please do not hesitate to reach out to us. Thank you once again for your feedback.
1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good team and good cafeteria

Cons

-micromanagement heaven -you want a promotion? Too bad a DEI hire from outside the company is going to take it instead -they love pulling the rug from under you with a new comp plan “to match industry standards”. -they treat their processors like they’re kids in a sweat shop so the processors have no incentive to care about your file (they give them peanuts as a quarterly bonus) -they have RCT spies to watch everything you do and snitch to your manager/ set your lunches / decide if your time is approved -they act like it’s the best place to work but it’s absolutely not

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