A Bupa factory with no long term growth prospects and very deceptive practices. - Marketing Pacific Prime Employee Review

1.0
4 Mar 2015
Recommend
CEO approval
Business outlook

Pros

The biggest benefit to working here was that it was a learning experience - working with the company's products gives staff a good starting point to understanding the ins-and-outs of the global market for international health insurance products. Additionally, the company is not a high-pressure environment, staff are generally allowed to dress casually and work at their own speed. Employees were not normally asked to do overtime, with most individuals leaving the office promptly at 6 pm.

Cons

No training, no professional development, and no consistency. Additionally, Pacific Prime's practice of operating more than 50 different websites leads to some very awkward interactions with customers who may never have heard of the primary brand, and has caused the company to run into regulatory issues throughout South East Asia (Thailand and Singapore specifically). All employees were on different pay scales, with performance based pay structured at the whim of the CEO (with downward revisions in pay to be expected in the event that an employee performs "too well"). New employees can expect a blanket 5 year non-compete agreement to be inserted into their contract, which may impact the individual's ability to find work within the global insurance industry after having left the company. Management will also find scapegoats in the event of lost revenue, and may blame brokers and admin staff for organizational failures.

Explore other reviews about Pacific Prime

4.0
9 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Community Enjoyed work and what I was doing Enjoyed helping people

Cons

No room to advance within company

1
5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have been with PP for several years before leaving for another company. I left because I wanted a more flexible WFH arrangement, as WFH at PP was based on request (no fixed days). After joining the new company, I realized how much I missed the culture at PP. The support from my colleagues and management, and the way everyone helps each other, made a big difference. PP feels like home to me and my colleagues are more like friends and family. I decided to return to PP, and I am very thankful that the company welcomed me back with open arms. The whole process was smooth and easy. I am happy to be back, enjoy what I do and feel that I truly belong here.

Cons

No major concerns. If there is one area for improvements, it would be to review and enhance employee benefits.

1
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