Good people, terrible management - Software Developer Paycom Employee Review

2.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Good people at the low levels who genuinely try and want to make a good product - Pretty good pay and benefits ($1 health insurance for individuals)

Cons

- Upper management makes decisions that prioritize their egos and control over actual productivity or morale. They seem to hate their employees and prioritize fearful vindictiveness over true leadership. - Stock compensation is a trap, you won't make it that far. Honestly not even sure the stock itself is going to make it that far. - Mediocre 401(k) match (3.5% if you put in 6%) - I don't know if they say they'll give bonuses anymore, but getting them is more about your team and manager than your individual performance. Same for "promotions". - Leadership does not live corporate values. - It doesn't matter if you take pride in your work or want to develop a good product. The deadline is always yesterday at the cost of the clients.

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Paycom Response
4mo
As an industry-leading organization, we hold all team members—at every level—to clear expectations and standards, including operating within our values. Leadership decisions are made with long-term organizational priorities, client success and strategic objectives in mind, reflecting the expectations and standards of our organization. We provide opportunities for career advancement based on merit, skill and performance, and our environment is designed for individuals who value accountability and performance-driven progression. We’d like to discuss your feedback further, please reach out to our team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Get to meet new people every day, the environment and culture is amazing, and I am always welcomed wherever I go!

Cons

Stressful getting the hang of things. Took a couple months. Very worth sticking around because there is great potential to move up.

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
5d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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