Challenging but rewarding! - Anonymous employee Paycom Employee Review

5.0
26 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Paycom has many perks. The $1 health insurance; the $4 lunches, and the numerous fun activities the company puts on for us, just to name a few. That being said, one of the things that I like more than all of that, are the people I work with. At Paycom, the people you work with make it possible for you to get through the most difficult tasks and seasons, especially our busy season at year-end. My other favorite part about working at Paycom is the challenging nature of the work here. I've held a few different positions at Paycom, and each has been more challenging than the other. I never get bored with my work here, and I know that what I do matters.

Cons

Work-life-balance is a challenge at Paycom.

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Paycom Response
8y
Thank you for the review and sharing your experience.

Explore other reviews about Paycom

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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