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      Paycom

      Engaged employer

      Paycom reviews

      Tech Company Stuck in Stone Ages - Product Manager Paycom Employee Review

      2.0
      19 Jun 2021
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The product itself is fairly competitive and you can form great relationships within this company. Innovation is highly encouraged and the transition to an Agile format has improved productivity and quality. For Oklahoma, the pay is decent. Working from home during the COVID-19 period has improved my productivity as distractions are minimal. The usage and automation visions are leading our product in the right direction. Teammates get 5 stars.

      Cons

      The executive leadership team is willing to cut of their nose to spite their face. Instead of offering flexible or remote work options, the CEO is more concerned with filling up his giant campus and parking lots, seemingly only to boost his ego. While the vast majority of corporate employees are being forced to return to the office by August, certain departments have been given special treatment and were offered options to work from home most days of the week. When department leadership is pressured on this topic, they respond with canned, political type answers. It seems as if the executive team has issued a gag-order on the topic entirely. There is no acknowledgement of the fact that many employees do not wish to return to the office and no real reason given as to why we cannot continue working from home, as we have done since March 2020. Earlier in 2021, the CEO bragged about how productive our workforce had been despite not being in the office, but none of that seems to matter now. Many employment offers are being declined by candidates due to the fact that Paycom does not offer a remote or flex work option. Turnover, especially amongst those of tenure, is at an all time high. We are expected to sit at our desks on Zoom meetings in business casual clothes, surrounded by plexiglass upon our return to the physical office. For a company who claims to be so cutting-edge, it is seriously disappointing that Paycom cannot keep up with the times (and competitors) when it comes to respecting the choices of the workforce. All empires fall, will this be Paycom's?

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      Paycom Response
      4y
      As a feedback-friendly organization, we’re curious to learn more about the comments you shared. We believe it’s a competitive advantage to have our people together and we’re proud of the employee-centric culture we’ve created, which we believe thrives best in an office environment. Beyond that, we continue to offer additional benefits for our team members to support the transition back to the workplace, like Maven and UrbanSitter, just to name a few. Just as we have done throughout the pandemic, leadership is continuously evaluating and evolving our organization, while letting business continuity and employee safety drive those decisions. If you feel comfortable, we would appreciate it if you connected with us at hrmgmt@paycomonline.com, HR Business Partner or with the department director to further discuss your feedback.

      Explore other reviews about Paycom

      5.0
      18 Jun 2026
      Client relations representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

      Cons

      There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

      2.0
      17 Jun 2026
      Transition specialist representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

      Cons

      - Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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