Just say no - Anonymous employee Paycom Employee Review

2.0
18 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At this point in my career it is difficult to think of any. The only one that comes to mind is the team leads and your co-workers. They bust it daily for the end goal.

Cons

There are so many. First, they refuse to treat people fairly or with a decent living wage. Employees hired for your same role after you have been in that position for YEARS will be brought on making substantially more than you. No matter if they have any experience in the role or not. Annual raises are at best 4% with no bonuses for anyone below a team lead level (and those below team lead are the ones doing ALL of the work for the company). Second, there are "leaders" put into very high positions that will state they don't have any idea about WHAT exactly it is that you do. Seriously? If you're going to fill a position at least have it be with someone that has experience or KNOWLEDGE as to what the department does. Finally, upper leadership needs to stop being so terrified of our CEO. He honestly no longer understands how miserable our clients are due to the lack of training/support and how horrible his employees feel with the very strict "better together" return to office policy. Offering no hybrid or remote options is limiting our talent pool and essentially reducing your stock price (which is all they care about TBH).

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Paycom Response
3y
We're disappointed to read your review and would like to learn more. Please reach out to our HR Director at hrmgmt@paycomonline.com. We also encourage you to provide feedback and discuss your concerns in a 1-1 setting with your direct leader.

Explore other reviews about Paycom

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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