A tech startup with Banking culture - Anonymous employee Paysend Employee Review

1.0
17 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Founder is one of the most mission oriented human on earth - Some people in the leadership position bring extraordinary experience which is great - Founder has made great efforts to bring people from around the world

Cons

- Lately executive team is being filled with aged people who definitely got number of years of experience but that’s doing bad to the company - HR team has been given a tag of PxC which is the most ineffective team - A chief people officer was hired to solve growing cultural issues (tension between Russian teams and everyone else, tension between product team and growth teams, tension between UK team and US team due to which the GM USA left, and many more) but the dude is busy selling his books - Fake promises of equity and salary increment. They always say it’s being done but in all honesty it doesn’t get done. I am here for two years and my colleagues are from 4-5 years no one has got equity - High ego issues within leadership team - Engineering team has immense politics inside - Russian teams are not inclusive and they are majority - Language barrier, a lot people don’t speak English and only Russian - Jira has tickets in Russian - a lot executive team are puppets except few who are bold

avatar
Paysend Response
4y
Thank you for your feedback as we are keen to listen to every Paysender and learn how we can improve. There are definitely challenges we are facing as an organisation and not unusual with our current growth ambitions. Always open to having a conversation on feedback given and if you wanted to discuss this together I would welcome the opportunity.

Explore other reviews about Paysend

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Highly engaged team members working in a collaborative environment. The company has made significant progress over the past three years in terms of organizational discipline and has become more mature in its operating processes. Management is supportive, hands on, and has been sharp focused in executing key priorities.

Cons

Not many cons, honestly speaking. Compensation and benefits can improve over time, and management will need to pay attention to workload, in order to prevent burnout.

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Real ownership. From day one, teams place a high level of trust in you. With that trust comes real responsibility and the expectation to take full ownership of your work and decisions. - Purpose-driven mission. The company is genuinely focused on creating impact by helping people move their money more freely, with as little friction as possible. - High ambition. The bar is set high, being good is not enough. The culture pushes everyone to strive to be the best in what we do. - Top talent and strong teams. You are surrounded by highly talented colleagues who are deeply committed to their work. The company’s rapid growth is a reflection of the quality of the team. - Personal and professional growth. You are exposed to key decisions early on. Regardless of role or seniority, there are real opportunities to learn, contribute, and grow.

Cons

- Pace can be intense. As a fast-growing company, priorities can shift quickly and the workload can sometimes be demanding. - Processes still evolving. Some internal processes and structures are still maturing as the company scales, which can occasionally create ambiguity. - Cross-team coordination. With teams distributed across multiple regions and time zones, alignment and communication can sometimes take extra effort. - Rapid change environment. The company moves quickly, which is exciting but can also mean frequent adjustments in priorities or strategy.

avatar
Paysend Response
3mo
Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you value the ownership, ambition, and purpose-driven culture at Paysend, as well as the opportunity to work alongside talented colleagues and contribute to meaningful impact. Creating an environment where people can grow and make a difference is something we care deeply about. We also appreciate your candid feedback on pace, evolving processes, and cross-team coordination. As we continue to scale globally, strengthening structure, clarity, and alignment across teams remains a key focus for us. Thank you for being part of Paysend, we look forward to your continued impact and growth with us.
See reviews by: Helpful|Rating|Date|All