Pros
Work life balance okay, but declining as people leave Decent benefits Reasonable Pay Some great people working there, and generally a hands off working environment Senior Technology management staff are attempting to modernize and simplify the systems while reducing the cost base
Cons
Senior Technology management are addressing the out of date, disparate and legacy systems, but unfortunately they are doing this from their Technology 'textbooks' without properly understanding or appreciating the unintended consequences of what they are doing. Outsourcing has destroyed morale, and left teams grossly understaffed. Cursory analysis appears to have been made to identify staff who's skills were needed, but unfortunately many valuable people were erroneously let go. All the right buzzwords are being used but the actual implementation of these changes has been shambolic and amateur. Worse, the CIO brought in all his old friends from Vodafone, Nortel and CSC where clearly they are bringing their vision and mistakes. Entire managements chains are filled with an old boys network of friends brought in at Director, VP and SVP levels with dubious credentials. This again is destroying morale as existing staff watch as positions are being filled by friends of friends with little oversight and on huge salaries while no internal appointments are being made or offered.