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      Perk

      Engaged employer

      Perk reviews

      Avoid - Customer Care Agent Perk Employee Review

      1.0
      26 May 2023
      Customer care agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of the people are nice to work with

      Cons

      Poor management Too much office politics Lots of favouritism; if you’re not in the ‘circle’, you’re not getting promoted Fake promises of promotion after 6 months Training is poor at best Say they’re going to do one thing and then do another

      avatar
      Perk Response
      3y
      Thank you for taking the time to share your feedback. We appreciate hearing about your experience, as it helps us identify areas where we can improve as an organization. We regret that you feel there are issues with management, office politics, and favouritism within the company. At TravelPerk, we strive to foster an inclusive and fair work environment and take these concerns seriously. We value transparency and meritocracy, and it is disheartening to hear that you perceive a lack of promotion opportunities and a disconnect between promises and actions as the processes are designed to avoid those. We currently have an annual performance review for all employees to recognize performance, reflected through pay appraisals and promotions. Managers get together as a community during our Calibrations process to ensure that there is fairness and consistency throughout Regarding training, we understand the importance of providing our employees with the necessary tools and support to succeed, and we continuously work to enhance our training programs. Your feedback will be shared with the relevant teams, and we will take proactive steps to investigate and address the concerns you have raised. Thank you again for sharing your thoughts with us. We are dedicated to making positive changes and ensuring a better experience for our employees.

      Explore other reviews about Perk

      5.0
      13 May 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work-life balance clear path for promo and multiple career path options really good people Fun events always happening, the company cares about it's employees and wants everyone to collab and work as a team

      Cons

      with many tech companies there are constant changes and needing to adapt to those changes. The company is relatively young so there are growing pains that come with that

      avatar
      Perk Response
      1mo
      Thank you for sharing your experience working with us in our Chicago hub. It is great to hear that you are enjoying our culture, the people, and the career development opportunities on offer. Growth brings a lot of change and opportunity, and we are focused on supporting our teams as we scale. Your point about communication is well taken. Keeping our people informed and aligned, particularly during periods of change, is something we are continuously working to improve. Thank you for being part of the team.
      5.0
      2 May 2026
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      -Clear career growth path at Perk! The company is very transparent about the steps to become either an AE, AM, or IS after being an SDR. Perk is fast-growing and the opportunities are endless. They’re always adding new roles you can become after being in an entry-level role. -Product: One of the best products in the industry. Customers love talking about their business travel process, and it’s an easy product to be passionate about. My personal experience with our product is seamless and exactly how we market it. -Work-Life Balance: Extremely attainable. I have not once felt like I have to overwork myself or continue my work at home, which is a night and day difference from my previous job! -Hybrid-Work: 3 days in-real-life, and 2 days remote. Also 20 work-from-anywhere days as they encourage us to travel. Compensation: Extremely good. Base salary is at industry standard. Commission is uncapped and targets are very attainable to receive a 100%+ commission check. -Culture is unmatched! Extremely friendly sales team always looking to help and coach others in sales. Perk is very straightforward in how they envision their culture/environment. -Yearly company trip to Barcelona, Spain! And chances to travel and work out of other offices.

      Cons

      None that I can think of!

      avatar
      Perk Response
      1mo
      It is fantastic to see that you have enjoyed your experience working with us in Chicago! We are thrilled to hear that you are finding the SDR role so rewarding and that our career paths, product, and work-life balance are resonating with you. We are particularly pleased that you are embracing our in-real-life philosophy and hybrid model of working by taking advantage of the "work-from-anywhere" days. Our goal is to foster a culture where collaboration in the office and flexibility go hand-in-hand. It’s also great to know that the supportive coaching from your teammates is helping you reach your goals. Thank you for being such a passionate advocate for Perk. We look forward to seeing you grow with us for a long time to come!
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