Service Department Declining in Technicians and Quality. - Customer Service Technician Pitney Bowes Employee Review

2.0
2 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Good benefits, fair travel reimbursements.

Cons

Performance is based on unachievable goals. lots of dishonesty, you'll never get truth in performance when managers are given bonuses for manipulating numbers. Also absolute horrible customer call and dispatch system.

Explore other reviews about Pitney Bowes

5.0
12 Sept 2025
Recommend
CEO approval
Business outlook

Pros

My team as well as other teams I work with have been amazing. I have grown so much in my role at Pitney Bowes. 15+ years with the company has been very rewarding.

Cons

Sometimes it's hard to balance work and personal life but that is more of a me problem. I love what I do and put a lot into it.

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, new management, challenging

Cons

Annual right sizing, raises, bonuses

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