Pros
Absolutely none. Maybe the 57% discount on your phone bill, but I’d rather pay the extra $100 a month.
Cons
Where do I start.... If you’re looking to work here, I strongly suggest you read at least the first few sentences. You won’t make $40k as they advertise. Maybe $30k if you’re lucky and in a busy store. I’ve worked here for about a year, but for AT&T as a whole for 4 years. Someone who just started here 7 months ago is being paid $.50 more than I am and we have the same sales numbers every month. I know that doesn’t sound like a lot, but it’s the principal. Something this company doesn’t understand. There is a lack of morals and integrity in every aspect here. You are just a number to them. Don’t ever think you’re important for a second. They don’t care about you having a personal life and what bills you need to pay. They expect you to work 5-6 days a week with ZERO PTO or OT, and they also don’t tell you you don’t receive those things until after the fact. Your commission is taxed separately than your hourly pay which they don’t inform you about either. They pay people based upon performance. Understandable in a sales job, but tenure should also pay a huge factor in that compensation. They don’t promote unless you sell outrageous amounts of internet and TV because that’s ALL they care about. There is ZERO sales integrity. A lot of people lie to customers just to get a sale and make them look good. They place people in positions they don’t deserve. Higher ups will smile in your face but question if you deserve a single dollar raise after spending 80% of your time a year working in their store for peanuts. You are micromanaged and babysat like you are a child. There’s more harping about dumb stuff than a simple “thank you for trying” every now and again. They want you to force things down people’s throats like a used care salesman but will harp about the “customer experience” being “the best”. Moral of this novel is DONT APPLY. I hope for the people who own this company it’s a simple case of they don’t know what’s really going on within their lower leadership, and not that they do know and they think it’s right. Because like it or not, you need sales reps to run your stores, and if you continue to treat people the way I’ve been treated you’ll be left with no reps to make you richer year in and year out.