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Premium Retail Services

Part of Acosta Group

Engaged employer

Tolerates Stalking and Harassment - Retail Merchandiser Premium Retail Services Employee Review

2.0
6 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, apps easy to use for work.

Cons

Low pay, they ask for feedback on service orders but don't read the feedback, poor communication, lack of sincerity and care for your well-being. They have a high tolerance for harassment/stalking of their employees even though one of their core beliefs is "Doing the right thing means everything. Honesty and transparency are key traits as we build trusted relationships with our teammates, clients and retail partners." They try to coerce you into taking other jobs further out for lesser hours/pay instead of handling the harassment issue. When you try to follow up they tell you to just "assume" they handled things. Even if the police and court systems are involved they don't really care for your safety even though they say they do their lack of actions prove otherwise.

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Premium Retail Services Response
1y
Thank you for sharing your feedback. We're deeply concerned to hear about your experience and take such allegations very seriously. Please email reviews@premiumretail.com with more details so we can follow up with the necessary parties. Your safety and well-being are our top priorities, and we are committed to addressing these issues promptly.

Explore other reviews about Premium Retail Services

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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