Incredible opportunities - Customer Success Qualtrics Employee Review

4.0
10 Nov 2020
Recommend
CEO approval
Business outlook

Pros

- Amazing growth opportunities for your career - Flat structure in the org - head of CS is incredibly approachable - Managers genuinely want to support their employees - Pay/Benefits competitive with market - Lots of opportunities for extracurriculars if you're interested (and it's encouraged)

Cons

- Still have a way to go in diversity (but they're clearly trying very hard) - Volume of work can lead to burnout if you're not careful (or just unlucky)

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Qualtrics Response
5y
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5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people, great benefits, good work life balance

Cons

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1.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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