Great people with some management disconnect - Anonymous employee Qualtrics Employee Review

3.0
11 Jun 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Qualtrics has incredible people and for the most part hires really well. The perks, benefits and offices are well above standard and create a good environment to work. Some of the best sales talent and leadership you could find in any software company.

Cons

Some senior management and the CEO/founder are disconnected from many aspects of the day to day business. While sales and support are strong, it has to make up for lack of investment in engineering on the user experience and design of the product. Marketing has never seemed to be understood at the company and the CEO has appointed inexperienced leadership with no marketing experience to the team. Outside of sales it is very hard to advance your career.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

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