Toxic, Stay Away - Account Manager Qualtrics Employee Review

1.0
21 Feb 2023
Recommend
CEO approval
Business outlook

Pros

The company mission is worthwhile Some really great people in pockets Free lunches

Cons

Sales enablement is non existent or poor. First line management are either imports or sell-outs who do not Qualitatively help customer facing staff with issues. There is a culture of toxic positivity that it is heresy to go against even when the stock is falling. The CEO makes 0.5 billion dollars a year and the exec team line their pockets. Recently after missing targets they gave themselves a promotion vs paltry pay increases for staff. Political assignment of accounts with frequent moving of goalposts. Do not trust anybody. Unless there is a serious gutting of the leadership team and a huge cultural change this organisation is lost

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

See reviews by: Helpful|Rating|Date|All