Sad to see what it has become - Services Organization Qualtrics Employee Review

1.0
11 Oct 2023
Recommend
CEO approval
Business outlook

Pros

100% the people on the frontlines. I was lucky to work some of the smartest and kindest people I've ever met. The benefits, pay, and maternity package was also good.

Cons

100% lack of competence from sr leaders and c suite execs. Half of the L8+ org will deliver zero work, get promoted off cycle, and c suite will continue to collect their million dollar paychecks while trying to come off as relatable in all hands and miss the mark (news flash: not everyone can even afford to take a regular uber when their private cars don't show at the airport. yes, this was used as a story from our CEO). It was hard to get promoted with 2 promo cycles in the year and now even harder with only 1. Lots of politics with sr. leaders/ If they don't like you, you wont get far. The Services "transformation" is a dumpster fire. Don't join that org if you do take a chance on the company. The stress and nonsense isn't worth it. The company is NOT hybrid. They expect you in 4 days a week. The mass layoff on 10/4/23 was a disaster. They shut down systems for people before they even learned their fate, and the message from the CEO was recorded. I hope it's not what happens, but I have little faith that Qualtrics will make it 2 more years. If I could give zero stars on leadership I would. Regardless of what anyone says, religious nepotism is REAL in Utah.

Explore other reviews about Qualtrics

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Benefits great office environment

Cons

Minimal room for upward mobility at the moment

1.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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