Join if you are looking for experience and you are very patient - Anonymous employee Queensmith Employee Review

2.0
14 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great offices - Decent and regular salary based on what you do - Half of management can be very understanding - Diversity (they make sure to show that off on the website) - Good place if you are vegetarian, vegan, gluten free, etc - You are supplied with whatever equipment, electronics and needs that you have

Cons

- No real room for career development. If you have no idea how to progress - they will not suggest anything and you are saving them money. - The other half of management are VERY condescending and make sure you know that you can easily be replaced. - "Regular socials on the house of course" - this is false. It happens maybe twice a year? You get treats once or twice (max) every month but it's mostly junk food. There used to be full on lunches. - The environment can sometimes be gossipy. - Working hours are very bad. - No personal space. If you need to hang out in your own bubble for a moment you can lock yourself in the toilets and hope that nobody comes banging on the door. - Funny discount policies. - New people leaving/joining every month.

Explore other reviews about Queensmith

3.0
25 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Mostly you will be left alone to do your work, which is nice. Well supplied tools and equipment. Management can be good sometimes for listening and understanding. Not bad job if you are new to jewellery, but don't stay long.

Cons

There once was a few good perks, like free lunch, and occasional bonuses, but no more. Some people there will do anything to climb the ladder, lots of gossiping and people telling management bad things about you. Management can often make people feel like their job is not secure and they are replaceable. This leads to a lot of insecurities and destruction of team environment. Very low ceiling for career advancement. No opportunities for promotions. Bad working hours. No flexibility at all for change of work hours. Many people get exhausted and have no energy for learning new skills after work. Very high number of people leaving. Most of management do not understand how jewellery is made, asking lots of questions and taking your ideas to the boss or just end up wasting lots of time and money on big mistakes. Some workshops are poorly designed and can cause a lot of difficulty in getting work done. Some people get sore necks from sitting there a long time in bad position.

6
3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

hampers in kitchen for extra bit of fruit etc

Cons

moving goalposts constantly, never what you are doing good, its always what you should be doing

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Queensmith Response
3d
Thanks for the honest feedback and for your time with us. Glad the small things like the kitchen perks landed well. The point that feedback should always focus on what's next rather than what's going well is fair. It's something we're actively working on, as we naturally get drawn into "what's next" as a fast-growing, successful business. Balanced feedback is key, and recognising what's going well is also evidence of the hard work everyone at Queensmith puts in. Thanks again for the candid feedback; it helps us improve.
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