Not the worst place to work - Proofreader/Typesetter R.R. Donnelley Employee Review

4.0
21 Mar 2013
Recommend
CEO approval
Business outlook

Pros

First of all this is not scholastic proofreading for grammar. The compensation is quite decent though the benefits are diminishing as they are with other companies I imagine. There are plenty of opportunities for overtime and the ability to move to different departments within the company after you put your time in. Which will aid in gaining experience for other jobs. The job is easy with plenty of downtime. Indirect customer service (no contact with customers). Immediate supervisors are nice, respectable yet carry a refreshing sense of levity and humor. If you can deal with corporate politics and evening/night hours, it's a good job. I would recommend this job to a friend as I know there are worse jobs out there.

Cons

Excessively SOP orientated with a suffocating amount of bureaucracy which means logic and freethinking are highly discouraged. Without getting too personal, Phoenix is begrudgingly not run like other, amazingly efficient sites and PHX management remains muddleheaded. The hours can be rather erratic during busy periods and as a new hire, you will most likely be hired for a second (4 pm to midnight-ish) or third shift (9 pm to 5 am). You will probably have to wait until the 2024 presidential election for a chance to move to the day shift in this particular department.

Explore other reviews about R.R. Donnelley

5.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance People are great They take time to teach you if you dont know something

Cons

Nothing here is a con

2.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The schedule is pretty consistent, and you get benefits, PTO, and sick time. Depending on the team you're on, you may have the chance to work holidays or pick up overtime at 1.5x pay. There is also Shift differential pay. Some teams also have hybrid schedules, which is a nice perk. It's a solid place to get experience and build your resume. The skills and connections you make here can lead to other opportunities in the future.

Cons

Pay: Things may be different now, but when I worked there, the pay felt uneven depending on the position. For example, proofreaders made around $17/hour, document specialists around $19/hour, and workflow coordinators around $22/hour (before shift differentials). Given the responsibilities of some roles, the compensation didn't always seem to match the workload. Parking: Parking was honestly one of the worst parts of working there. You almost have to consider it part of your commute. The main option is a multi-level parking garage, and your choices are usually either the top floor, where your car bakes in the sun all day, or the floor below, where the available spots are typically all the way in the back. Accessibility / Commute: The office is located in a very busy area, which can make getting in and out a hassle. Between traffic, the light rail crossings, finding parking, walking through the garage, crossing the lobby, and taking multiple elevators, the commute often felt longer than it should have been. Lunch: Lunch is a 30-minute unpaid break. It's standard, but it does mean your day ends up feeling longer since you're either working 7.5 hours plus lunch or staying an extra 30 minutes before heading home. My Experience: I worked on a team that supported a large law firm. From my perspective, the team often felt understaffed and overworked. During my time there, I also saw management change several times, which made it difficult to maintain consistency. One thing that was particularly frustrating was the lack of internal promotion opportunities. When leadership positions opened up, the company often chose external candidates instead of promoting people who were already doing the work and understood the clients. It was discouraging for employees who wanted to grow within the company, and I saw several experienced and knowledgeable coworkers leave after being passed over for advancement opportunities. That said, this was my experience with one specific team. Other teams may have had very different experiences, management styles, and opportunities.

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