Very poor workplace atmosphere, staff treated appallingly - Corporate Communications Manager RICS Employee Review

Thank you for your feedback. After many years of successful growth in the UK and abroad, RICS is in a period of transition as we ensure we have the right structures, culture, and business practices to enable us to deliver our purpose of delivering confidence in the built and natural environment. With the scale and pace of disruption in society, many of our old ways of working absolutely have to change otherwise RICS (and through us, the profession we support and the consumers we protect) will be left behind. We do not shy away from focussing on excellence and evolving our business so that we can achieve our ambitions. Through a high support-high challenge culture, we are helping people transition to new roles and adjust to modern ways of working. We accept that this organisational change can be uncomfortable for some, and the honest answer is that some people have not performed at a satisfactory level and no longer work here, and others have decided they aren’t as excited about our huge plans for the future. We care deeply about our people – especially supporting them in a period of growth and change. We have a zero-tolerance approach towards bullying and harassment and it is vital that all of our employees feel able to voice concerns about any behaviour they don’t think is acceptable. I’d like to connect with you and talk more about your specific situation. Please feel free to contact me at feedback@rics.org Marina Kilcline, Chief People Officer