Where to start? - Community Associate Regus Employee Review

Ok, so they talk about the bonus in every step of the interviewing process, however this is about 10 euros per month (paid by the trimester), of which I have so far received 0 euros the past 6 months. The centre teams, who are the direct contact with clients, are denied pay increases (even after 10 years in the company!), have to struggle with buggy and user unfriendly software and slow/old hardware, and are blamed for poor scoring in questionnaires even though most of the complaints are unrelated to customer service at the center. Regus also knocked back the annual christmas/end of year party and replaced it with a 30-minute Zoom call where they boasted about the revenues this year. Rough.