Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Relay Payments

      Engaged employer

      Relay Payments reviews

      Great Coworkers; Delusional Leadership - Sales Team Member Relay Payments Employee Review

      2.0
      28 Feb 2024
      Sales team member
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, phenomenal coworkers, innovative office, great location, great product, CEO is average but deserves the role.

      Cons

      This company has an ego issue like no other through upper management. They are cashing stock options and don’t care what the gears of this company do or how they feel everyday. They are ran by an egotistical leadership team headed by the President of Revenue (can’t convert to save his life), a People Leader that has never heard a meeting and executives that should really listen to the people on the front lines. Great product horrible revenue leadership. Horrible people leadership. Product team and CEO don’t deserve the level that the revenue team is getting. Watch the investors and the freight market eat through revenue leadership & watch them get nervous.

      avatar
      Relay Payments Response
      2y
      While we appreciate, and even encourage feedback - good and bad - it's clear that our values don't mean much to you. We have many avenues for internal communication to listen to our team members, which you've chosen to bypass here. It sounds like you have an issue with leaders who empower their teams to Own the Work. That's ok. We wish you well and realize our environment isn’t for everyone.

      Explore other reviews about Relay Payments

      5.0
      26 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone is very friendly, the company prioritizes work-life balance and senior leadership is very approachable.

      Cons

      I don't have any yet :)

      2.0
      21 May 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      There is nothing worth mentioning

      Cons

      - Relay Payments is one of the most unhealthy and chaotic environments I have ever worked in - Turnover is extreme, with employees constantly coming and going in a short time - New hires disappear withing weeks as if they were never there - The "owner" title feels misleading, as it mostly translates to higher pressure, higher targets, and more responsibility with little return - Plans constantly change without warning - Compensations shifts unpredictably, making it difficult to trust what is promised -Deals fall apart for unclear reasons with little to no explanation - Clear answers and transparency are rarely provided - There is no real stability or path for growth, only constant scrambling to keep up with nonstop change

      2
      See reviews by: Helpful|Rating|Date|All
      Related searches: Relay Payments jobs | Relay Payments salaries | Relay Payments benefits | Relay Payments interviews
      Relay Payments reviewsRelay Payments Sales Team Member reviewsRelay Payments review